Terms & Conditions

Welcome to Earth Store by Zeptix Local. By accessing or using our website (https://ecom.zeptixlocal.com/), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing any order or using our services.

1. General Information

This website is owned and operated by Zeptix Local, based in Mumbai, India. Throughout the site, the terms “we”, “us” and “our” refer to Zeptix Local. By using this site, you agree to the terms outlined below.

2. Use of Website

You must be at least 18 years old or have permission from a parent or guardian to use this website.
You agree not to use our products for any illegal or unauthorized purpose.
Any breach or violation of the Terms may result in an immediate termination of your access.

3. Product Information

We strive to display our products as accurately as possible, including colors and descriptions.
We reserve the right to modify product details, pricing, or availability at any time without prior notice.

4. Orders & Payments

All orders placed through our website are subject to acceptance and availability.
We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
Payment gateways are securely integrated. By submitting your payment information, you authorize us to process your order.

5. Shipping & Delivery

Orders are shipped within 3 business days.
Delivery timelines are:
- India: 3–5 business days
- International: 7–10 business days
Delays caused by shipping providers or customs are beyond our control.

For full details, refer to our Shipping, Return, Cancellation & Refund Policy.

6. Returns & Cancellations

Returns are accepted only for damaged items, reported within 3 days of delivery.
Cancellations are accepted within 12 hours of order placement, or before the item is shipped.
Refunds are processed to the original payment method within 5–7 business days after approval.

7. Intellectual Property

All content on this website—including text, images, logos, graphics, and code—is the intellectual property of Zeptix Local and may not be copied, reproduced, or used without our written permission.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.

9. Limitation of Liability

We shall not be liable for any indirect, incidental, special, or consequential damages arising out of the use of our website or products.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Mumbai, Maharashtra.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact us: ecom@zeptixlocal.com